Privacy Policy
Last update: February 4, 2017

TribalWire takes privacy very seriously. We recognize that our customers, visitors, and users want to know what information we collect and how we use it. That is why we provide this Privacy Notice to help you make an informed decision about whether you want to use or continue using TribalWire websites, TribalWire applications and other TribalWire services ("TribalWire Services").

The information TribalWire collects: Information you provide:
When you use TribalWire Services you provide certain information (such as your phone number, password, email address) to TribalWire. You also allow access to information on your phone (contact list, SMS message inbox, pictures) when choosing to use TribalWire Services. Depending on the type of TribalWire Service, this information may be transmitted, stored and used to provide you with a better experience.

User communications:
When using TribalWire Services you may exchange private messages (including, but not limited to text, images, video, and any file) with whom you choose. Text messages are encrypted and sent via SSL from device to device and are not stored on TribalWire servers, ensuring the maximum security for your data. We do not maintain information associated with those messages, such as the phone number, date and time of transaction, and content of the message. None of the information that you send is ever made public, unless you explicitly opt-in for that.

Cookies information:
Like many websites TribalWire may use "cookies" when you visit or use TribalWire Services. A cookie is a small text file that uniquely identifies your browser. TribalWire uses secure cookies for the TribalWire applications that means the cookie is always encrypted when transmitting from client to server. Most Internet browsers automatically accept cookies. You can adjust your browser to refuse all cookies or to indicate when a cookie is being sent. However the TribalWire Services may not work properly when cookies are disabled.

Log file information:
When you use TribalWire Services, our servers automatically collect information. Log file information may include information such as Internet Protocol ("IP") addresses, browser type, browser language, date and time, what features you use and for how long, "cookies", the type and unique number of the device you use to access the TribalWire Service, your mobile operator and other information regarding your use of the service.

We may keep track of your interaction with the links we use in texts and updates. We do this in order to improve the TribalWire Services.

The use of the information collected:
In general, we use the information we collect to operate, maintain and provide to you the TribalWire Services. We also try to improve and personalize your use of TribalWire Services based on this information. In addition, we may use your personal information to inform you about developments of the TribalWire Services (e.g. notifying you about major updates of the TribalWire service) and promotional activities carried out by TribalWire. We also use the information that we collect for analyzing user preferences and for reporting. This allows us to improve the TribalWire Services, create new features, promotions and identify technical problems.

Third party services:
TribalWire uses a variety of services hosted by third parties to help provide and improve our Services, such as Google Analytics. These services may collect information sent by your Internet browser such as "cookies" or your IP request. Google's use of this data is governed by the Google Analytics Terms of Service and Privacy Policy.

Your control over your personal information
You may, of course, decline to submit personal information through TribalWire Services. However, TribalWire may not be able to offer certain services to you. We take reasonable measures to protect your privacy (such as verifying your number when creating an account) in order to identify your identity before granting you access to an account.
If you have any questions or comments about this Privacy Notice, please contact TribalWire via email

Information sharing and disclosure
TribalWire will not share your personal information (such as your phone number) with other third-party companies except in the limited circumstances described here:

We may share or disclosure your information with your consent, such as when you use a third party web client to access your TribalWire account.

We work with certain trusted third parties to be able to perform our services. We may share some personal information with these third parties, but only to the extent necessary to carry out the TribalWire Services, and only within the obligations and protections of this privacy policy.

We may release personal information if we believe that it is appropriate or necessary to comply with law, regulation or legal request, to protect the safety of any person, to address fraud, security or technical issues, to protect the rights or property, or personal safety of TribalWire, our users or others.

If TribalWire is involved in a bankruptcy, merger, acquisition, or any form of sale of some or all of its assets, your information provided to us may be transferred as part of that transaction.

Information security and protection
TribalWire will take reasonable technical and organizational measures to protect the security of your personal information against loss, misuse and unlawful behavior. This includes appropriate encryption, secure storage of your information on TribalWire servers, and limited access to authorized employees only. However, be informed that we cannot eliminate completely all security risks associated with storage and data transmission.

Accessing and modifying your personal information
If you have a TribalWire account, you are able to access and modify your personal information provided to us anytime.

Changes to this privacy notice
This Privacy Policy may be revised with or without your notice from time to time. The updated version of the policy will be posted on the TribalWire website. Please revisit this page to stay aware of any changes. If you do not agree to the Terms of Service or this Privacy Policy, you should not use any of the TribalWire services.

Applicable law
This Privacy Policy shall be governed by and construed in accordance with the laws of the Massachusetts.

This Privacy Policy is effective February 4, 2017.


Contact us via
or write to:
TribalWire Inc.,
PO BOX 837
Marlborough, MA 01752